MyPack Portal Upgrade Coming October 2017

MyPack Portal and Student Information System (SIS) to Undergo System Upgrade on October 9, 2017

PeopleSoft 9.2 will be implemented for MyPack Portal over Fall Break. The division of Enrollment Management and Services (EMAS) and OIT’s Enterprise Application Services (EAS) are pleased to announce a brand new upgrade coming to the MyPack Portal.

This large-scale system upgrade will be implemented over Fall Break 2017 (See Update Below):

-The Student Information System (SIS) will be unavailable beginning at 12:00 p.m. on Friday, October 6.
-The entire Portal, including the Human Resources and Financial Systems, will be unavailable beginning at 6:30 p.m. on Friday, October 6.
-The Portal will reopen at 8:00 a.m. on Monday, October 9.

Users will see a noticeable change in MyPack’s look and feel, which will feature customizable homepages, tile-based navigation and a mobile-friendly interface for a better all-around user experience. This experience is similar to the new Employee Self Service and Financial Systems that were launched earlier this year.

The EMAS Communication and Data teams have launched a new website that will serve as a user guide for the new MyPack Portal for users of the Student Information System (SIS), with information and helpful step-by-step instructions for Administrators, Advisors, Faculty, Staff, Parents and Students. The site also features background information and FAQs about the upgrade, a general navigation overview and contact information for additional help.

This website is now live at sis.emas.ncsu.edu.

Student help guides pertaining to registration, degree planning, financial aid, student accounts and other Student Services-owned areas will remain on the Student Services Center website, which will be updated with the guides for the new portal on October 9.

For any questions regarding the new MyPack/SIS User Guide site, please contact studentservices@ncsu.edu. Questions about the upgrade implementation or general MyPack Portal questions should be directed to the OIT Help Desk at help@ncsu.edu.

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UPDATE 10/05/2017 at 11:00 a.m.: 
That the implementation timeline regarding the HR and Financial Systems has changed. Previously, the HR System was going to be made unavailable beginning at 6:30 p.m. on October 6, and the Financial System would be unavailable beginning at 6:00 a.m. on Sunday, October 8.
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