Receive your Financial Aid

Follow these steps to receive your financial aid:

Step 1: Check MyPack Portal to review award notifications.

Entering freshmen and new transfer students typically receive notifications of initial financial aid awards by email and U.S. Mail in early April. All subsequent award notices are emailed.  All continuing, Veterinary and Graduate student award notices are emailed, with the initial notification typically arriving by late June.  Initial award notification dates are dependent upon completion of the verification process. If selected, awards will not be made until this process is complete.

Step 2: Go to MyPack Portal and verify that the award information is correct.

Be sure to read the materials accompanying your award letter for conditions and responsibilities, the policy on satisfactory academic progress, and the update form. Verify that all award assumptions are correct. Changes to enrollment status, housing plans, residency status, etc., may result in changes to an award. If any of the assumptions are incorrect, submit the update form.

Step 3: Notify the Office of Scholarships and Financial Aid of the receipt of additional assistance via the Update Form.

Report other financial assistance, such as sponsorship, Vocational Rehabilitation, tuition reimbursement, housing benefits for Resident Advisors and Graduate Student Support Plan (GSSP) benefits, etc.  Report outside scholarships via MyPack.

Step 4: Accept/Decline awards on MyPack Portal.

Offered aid must be accepted or declined. Log in to MyPack Portal to view aid and take appropriate action. Unaccepted aid will not disburse or be reflected on your bill.

Step 5: Complete the Master Promissory Note (MPN) and Entrance Counseling for any Federal loans you choose to borrow.

First time borrowers of Federal Direct loans must complete an MPN and Entrance Counseling online at

Step 6: Send scholarship checks to the Office of Scholarships and Financial Aid.

All outside scholarship checks should be made payable to NC State University and mailed directly to the Office of Scholarships and Financial Aid for proper credit toward your university charges. All scholarship checks will be equally divided between the fall and spring semesters unless specifically indicated as a single semester disbursement. To ensure proper administration of your scholarship, communicate the Important Information for Student and Scholarship Donor to your scholarship donor.

Step 7: Review eBILL (Fall: July / Spring: November) and confirm aid is noted.

An electronic billing statement (eBILL) will be emailed several weeks before the beginning of each semester. Estimated accepted aid will be reflected on the bill and any remaining balance must be paid by the stated due date.

Step 8: Aid will be applied toward university charges typically during the first week of classes.

Financial aid awarded or administered by the Office of Scholarships and Financial Aid (except Federal Work Study) is disbursed directly to the student account. Initial disbursements are made by the first week of classes.  (Within 10 days of the first day of class, students receiving financial aid may charge textbooks purchased at the campus bookstore.)  Subsequent or delayed disbursements are made once per week. Financial aid must be used first to pay any outstanding tuition and fees, room rent and meal plan charges and textbook charges, if applicable, for each semester.

Note: A student may cancel a disbursed loan within 14 days of disbursement. Contact OSFA to cancel a previously disbursed loan.

Step 9: Sign Up for Direct Deposit on MyPack Portal.

If disbursed aid exceeds billed charges, a refund of excess financial aid may be due to the student or parent. Excess funds will be sent out at the start of the semester or as soon as possible after the semester has begun. To receive refunds as quickly as possible, enroll in Direct Deposit by logging in to MyPack Portal under the Financial Info tab and complete the online registration. A refund check will be mailed to the student address on record for individuals with no Direct Deposit information on file.