View Your Bill Online

NC State University currently uses eBILL, an electronic billing system, to notify students of their account information. An eBILL reflects the charges and credits applied to a student’s account as of the date the bill was created.

Viewing your eBill - Student Instructions

Students registered with eBill who have outstanding balances on their accounts receive a monthly email notification from e_bill@ncsu.edu that a new statement is available online via MyPACK Portal. Follow these steps to access your eBill:

  1. Log into the MyPACK Portal with your unity id and password.
  2. Select the “My Student Account” link under Finances in the Student Center. (If you are not automatically directed to the Student Center, you can use the following navigation: Main Menu, Student Self Service, Student Center).
  3. Select the “billing” tab to view current and previous billing statements. Click the date corresponding to the billing statement to access a PDF. You may print the PDF file or save and attach to an email.

Note: Students are responsible for making sure that the amount owed is paid by the due date whether or not a bill is received. (Students are also responsible for maintaining their current email and mailing addresses with Registration and Records. Information changes can be made online via MyPACK Portal or in person at Registration and Records.)

For questions about the current status of your account or to review previous bills, you may log into the MyPACK Portal (using your unity ID and password), or contact the Student Services Center at 919-515-NCSU (6278) or email studentservices@ncsu.edu.

Viewing your eBill - Parent/Guardian Instructions

Parents/guardians can access an eBILL by following these steps:

  1. Log into the MyPACK Portal with the email address and password given by the student.
  2. Select “My Student’s Summary” under “Parent/Guardian Self Service.”
  3. Select the “Student Account/Billing/Payment” link to view the student’s financial information.
  4. Select the Statement Date of the statement that you would like to view on the “Billing” tab. If you make a payment towards your account, you may also view the payment here.

Parent/Guardian Bill Notifications

Students can add a second email address for bill notifications by following these steps:

  1. Log into the MyPACK Portal (with Unity ID and password).
  2. Select “Student Self Service” from the Main Menu.
  3. Select the “Parent/Guardian Access” link under “Campus Personal Information.”
  4. On the Parent/Guardian Access page, enter your third-party information, including name and email address.

Viewing your balance adjustments

An eBill contains your current billing statement and does not reflect any new charges or credits after the billing date. To check your current account balance and to view payments or adjustments to your account since your last billing statement, follow these steps:

  1. Log into the MyPACK Portal using your Unity ID and password.
  2. Select the “My Student Account” link under Finances within the Student Center. (If you are not automatically directed to the Student Center, you can use the following navigation: Main Menu, Student Self Service, Student Center.)
  3. Select the “account history” tab to view balance adjustments.
  4. View further details by selecting the “Show Transaction History” button.

 

Viewing previous billing statements

To download previous billing statements as a PDF, follow these steps:

  1. Log into the MyPACK Portal using your Unity ID and password.
  2. Select the “My Student Account” link under Finances within the Student Center. (If you are not automatically directed to the Student Center, you can use the following navigation: Main Menu, Student Self Service, Student Center.)
  3. Select the “billing” tab to view current and previous billing statements.
  4. Click the date corresponding to the billing statement that you would like to view.

UNITY ACCOUNT INFORMATION: If you have problems accessing the MyPACK Portal, or have questions about your Unity ID and password, you may contact the Help Desk at 919-515-HELP (4357).